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Shipping Policy
*Please allow 48-hours for processing of your order as we are currently improving our systems. Any questions or concerns please contact customer service.*
Once an order has been processed, we are not able to upgrade or change shipping methods. We are also unable to modify or cancel the items on your order once it has been confirmed.
Please note that we use a variety of carriers for each shipping option, and will choose the most appropriate delivery method for the desired shipping address. It is not possible to specify a preferred carrier when placing an order with us.
Please be advised that carriers may require someone to sign for your shipment. (If you are shipping to an apartment or in an office building, the carrier might require you to sign for the packages and will not be left at the door.)
Contiguous U.S.
| ORDER TOTAL | STANDARD SHIPPING | EXPEDITED (2-3 Business Days) | EXPEDITED SURCHARGE PER OVERSIZED ITEM | PRIORITY (Next Day) | PRIORITY SURCHARGE PER OVERSIZED ITEM |
|---|---|---|---|---|---|
| $0.00 - $49.00 | FREE | $19.99 | $9.99 | $29.99 | $19.99 |
| $49.01 - $99.00 | FREE | $29.99 | $9.99 | $39.99 | $19.99 |
| $99.01 - $500.00 | FREE | $39.99 | $9.99 | $59.99 | $19.99 |
| $500.01 and Up | FREE | $49.99 | $9.99 | $69.99 | $19.99 |
Standard Shipping to Alaska, Hawaii, Puerto Rico and Guam
| ORDER TOTAL | PER ORDER | SURCHARGE FOR OVERSIZED ITEM |
|---|---|---|
| $0.00 - $99.00 | $29.99 | $19.99 |
| $99.01-$500.00 | $59.99 | $19.99 |
| $500.01 AND UP | $79.99 | $19.99 |
Please Note:
- Allow 1-2 business days for processing.
- At this time Lipault-USA is not able to ship to APO/FPO addresses.
- All rates are subject to change at any time.
INTERNATIONAL SHIPPING
At this time Lipault-USA does not offer international shipping.
SHIPPING TO FREIGHT FORWARDERS OR OTHER NON-RESIDENTIAL ADDRESSES
If you use a freight forwarder or ship to a non-residential address (such as a hotel) Lipault-USA is not responsible for damage, defect, material difference, or loss that occurs to goods after they're delivered. This means that Lipault-USA is not able to provide a replacement of, or refund for, any such goods delivered to a freight forwarder or non-residential address. You should instruct freight forwarders to refuse goods that arrive damaged, and goods lost after being received by a freight forwarder or at a non-residential address will be your responsibility.
QUESTIONS?
We are here to assist you. Please use the email form on our contact us page, or for immediate assistance, use our chat option to talk to a live agent.