Return Center

To return your order to Lipault, follow these easy steps.

• Enter your name, email address, and order number in the form below.
• Folllow the instructions to submit your return request.
• Print the completed return authorization and include packing slip printout in your package. Please make sure to include this with your return. If you do not, we will not be able to process your return.
• Ship your item via insured and prepaid shipping method to the address on the printout.
• If you experience any issues with processing your return, please contact customer support using Chat or email questions@samsonite.com .